Right choice for New Car Service
Were you aware that you are free to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Looking forward to the end of year car sales in hopes of a bargain or thinking about having your new car serviced in time for Christmas? Here is some sound advice from One Stop Auto & Tyres in Fyshwick.
Aquisition of a new car is one of the most meaningful investments people often make, so you should make sure that you maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware that you are free to choose who services your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers are not able to force you to return the vehicle to the dealership you aquired it from for service or repairs. Provided the work is fulfilled to the manfufacturers specifications by a suitably trained person and uses sufficient quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every One Stop Auto & Tyres mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means One Stop Auto & Tyres mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. One Stop Auto & Tyres will also only ever use fluids and lubricants that meet the specifications of the manufacturer of the car.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the seperation between statutory, manufacturer and extended warranties to ensure you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be aware of new car dealers who try to incorporate “express” or “extended” warranties, often for free, when buying a new car. Most of the time these ‘special’ warranties may include quite definitive restrictions or provisions, and are not always easily understandable. Many times these additional extras provide hardly any additional benefits not already accounted for by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealership.
Such additional extras are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes a potential increase in distance travelled to get your car serviced or greater waiting times due to fewer available service locations or mechanics.